Privacy policy

Privacy Policy

Last updated: October 7, 2026

Big Big Dumpling (“we,” “us,” or “our”) operates bigbigdumpling.com. This Privacy Policy describes how we collect, use, and share your personal information when you visit our site or make a purchase from our store.

Information We Collect

Contact and order information: When you place an order, we collect your name, email address, phone number, shipping address, and billing address.

Payment information: Payments are processed securely through our payment providers (such as Shopify Payments). We do not store your full credit card details on our servers.

Device information: When you visit our site, we automatically collect information about your device, browser, IP address, and how you interact with our store, through cookies and similar technologies.

How We Use Your Information

  • To fulfill your orders, arrange delivery, and provide customer support;
  • To communicate with you about your orders;
  • To improve our store, products, and customer experience;
  • To comply with legal and tax obligations.

We do not sell your personal information.

Sharing Your Information

We share your information only as needed to run our store: with Shopify (our e-commerce platform), payment processors, and delivery carriers. We may also disclose information when required by applicable law.

Cookies

We use cookies to keep items in your cart, remember your preferences, and understand site traffic. You can control or delete cookies through your browser settings; some store features may not work properly without them.

Your Rights

Depending on where you live, including California residents under the CCPA/CPRA, you may have the right to know what personal information we hold about you, to request correction or deletion of that information, and to opt out of certain data sharing. To exercise any of these rights, please contact us using the details below.

Data Retention

We keep order and customer records for as long as necessary for business, tax, and legal purposes, after which they are securely deleted or anonymized.

Children’s Privacy

Our store is not directed at children under 13, and we do not knowingly collect personal information from children under 13.

Changes to This Policy

We may update this Privacy Policy from time to time. The most current version will always be posted on this page with an updated revision date.

Contact Us

Big Big Dumpling Email: meitan178@icloud.com
Phone: 425 628 9797